AI doesn’t stall because models are weak; it stalls because people feel exposed. That is the central message from a new global report by Infosys and MIT Technology Review Insights: 83% of leaders say psychological safety measurably affects AI success, and 84% link it to business outcomes.
Audit leadership rituals. Review how priorities are set and communicated each quarter. If messages vary by team or channel, codify the “one narrative” and the cadence for reinforcing it.
The study surveyed 218 senior business leaders plus 50 communications leaders across the U.S. and Europe, in partnership with Mike Klein and Censuswide.