AI won’t replace HR—it will redefine the work HR leads. ADP’s 2026 HR Trends Guide points to four converging shifts: the move from roles to skills; the mainstreaming of generative and agentic AI; expanding pay transparency and multijurisdictional compliance; and a deepening HR–IT alliance.
Most employees feel comfortable selecting medical or dental coverage. Far fewer feel the same with disability, hospital indemnity, accident, or critical illness options. The press release cites LIMRA’s BEAT report: employees report strong understanding of foundational coverages, but confidence drops off with supplemental offerings. That matters because supplemental choices often determine how families weather a serious health event.