AI doesn’t stall because models are weak; it stalls because people feel exposed. That is the central message from a new global report by Infosys and MIT Technology Review Insights: 83% of leaders say psychological safety measurably affects AI success, and 84% link it to business outcomes.
AI won’t replace HR—it will redefine the work HR leads. ADP’s 2026 HR Trends Guide points to four converging shifts: the move from roles to skills; the mainstreaming of generative and agentic AI; expanding pay transparency and multijurisdictional compliance; and a deepening HR–IT alliance.
The study surveyed 218 senior business leaders plus 50 communications leaders across the U.S. and Europe, in partnership with Mike Klein and Censuswide.